Anonymous customer feedback via QR code

Find out what customers really think after their treatment.

With LANOO, beauty salons collect honest feedback via QR code – anonymous, app-free and login-free. Spot early whether consultation, wait times, treatment and results truly match expectations.

Set up in 2 minutesNo app requiredNo login for customersCancel monthly

Interactive demo

What LANOO looks like for your beauty salon

Try the anonymous feedback flow with real questions for beauty salons – and see how the analysis looks in your dashboard.

Customer view

Interactive demo – no data is saved

LANOO

Anonymous feedback

100% anonymous & secure

Share your opinion about Sample beauty salon

Your honest feedback helps improve the experience for everyone. Fully anonymous – no app and no login.

Dashboard example

Average satisfaction

4.2 / 5

Common themes

ConsultationWait timeResults

AI summary

This week, clients mentioned most often: consultation quality, wait time and treatment results.

Improvement ideas

  • Standardise pre-treatment explanations
  • Communicate wait times during peak hours

Why honest feedback is often missing in beauty salons

Hard to speak up

Clients rarely say directly when consultation or results did not meet expectations – out of politeness or discomfort.

Silent churn

Many simply do not return without explaining why. You notice only when regulars disappear.

No real signals

Short anonymous responses reveal issues with treatment, hygiene or atmosphere before guesswork sets in.

LANOO makes feedback simple

  • Place a QR code at reception or in the treatment room
  • Clients give anonymous feedback
  • Spot trends in consultation, treatment and return visits

Example questionsbeauty salon

Feedback categories: Consultation · Treatment · Results · Atmosphere

Did you feel well advised?
Was the treatment explained clearly?
Were the results as expected?
Did you feel comfortable during the treatment?
Is there anything we should improve?
Would you come back?

How LANOO helpsbeauty salon

Improve consultation

See whether clients feel understood – before poor experiences lead to lost rebookings.

Spot recurring themes

Check whether wait times, communication or result quality come up regularly.

Make experience measurable

Turn gut feeling into clear signals for your team and operations.

Create your first feedback QR code for beauty salons.

Honest feedback after treatment – without an awkward conversation at reception.

Create your first feedback QR code

How it works

1

Place your QR code

Print your LANOO sign and place it where customers have a moment to respond.

2

Customers give anonymous feedback

No app, no login and no names – done in under 30 seconds.

3

Spot trends and issues early

Your dashboard shows themes, patterns and clear improvement ideas.

Frequently asked questions

Yes. LANOO does not store customer names, phone numbers or email addresses. Feedback from your beauty salon cannot be traced back to an individual.

One price. Everything included.

7-day free trial – then €19.90 per month.

LANOO

€19.90 / month
  • Unlimited anonymous feedback
  • All locations & comparisons
  • Dashboard, trends & AI summaries
  • Custom feedback questions & QR codes
Start for free

Cancel monthly

Create your first feedback QR code for your beauty salon.

Start for free