Do customers need an app?

No. Customers scan the QR code with their phone camera and submit feedback directly in the browser.

Where should I place the QR code?

At the mirror station, reception or till – ideally right after the appointment.

Can I use my own questions?

Yes. Use industry templates or define your own questions for your hair salon – for example about service, wait times or atmosphere.

Is LANOO suitable for small hair salons?

Absolutely. LANOO is built for local businesses – even with one location and a small team. Setup takes about 2 minutes.

Can I analyse feedback by category?

Yes. Categories like service, wait time or atmosphere are grouped in your dashboard – including trends and AI summaries.

LANOO

Anonymous customer feedback via QR code

Find out whether customers leave your salon truly satisfied.

With LANOO, hair salons collect honest feedback via QR code – anonymous and login-free. Spot early whether consultation, results, wait times and atmosphere truly work.

Set up in 2 minutesNo app requiredNo login for customersCancel monthly

Start for free View demo

Interactive demo

What LANOO looks like for your hair salon

Try the anonymous feedback flow with real questions for hair salons – and see how the analysis looks in your dashboard.

Customer view

Interactive demo – no data is saved

LANOO

Anonymous feedback

100% anonymous & secure

Share your opinion about Sample hair salon

Your honest feedback helps improve the experience for everyone. Fully anonymous – no app and no login.

Dashboard example

Average satisfaction

4.3 / 5

Common themes

ConsultationResultsWait time

AI summary

This week, clients mentioned most often: consultation, results and wait time.

Improvement ideas

→Deepen consultation before the cut
→Communicate wait times on busy days

Why honest feedback is often missing in hair salons

Uncomfortable truth

Clients rarely say directly when the cut, colour or consultation missed the mark.

Silent switch

Unhappy clients change salons without giving you feedback.

Missing signals

Anonymous feedback reveals early whether scheduling, consultation or result quality is off.

LANOO makes feedback simple

Place a QR code at the mirror, reception or till
Clients give anonymous feedback
Spot trends in consultation, cuts and service

Example questions – hair salon

Feedback categories: Consultation · Cut & colour · Service · Atmosphere

Were you happy with the result?

Did you feel well advised?

How was the service at your chair?

Was the wait time okay?

How was the atmosphere?

Would you come back?

How LANOO helps – hair salon

Improve consultation and results

Understand whether clients are truly happy with cut, colour and recommendations.

Optimise scheduling and waits

See whether wait times or booking flow are criticised regularly.

Make salon experience measurable

Clear signals instead of gut feeling for team, flow and retention.

Create your first feedback QR code for hair salons.

Honest feedback after the cut – without an awkward mirror conversation.

Create your first feedback QR code

How it works

Place your QR code

Print your LANOO sign and place it where customers have a moment to respond.

Customers give anonymous feedback

No app, no login and no names – done in under 30 seconds.

Spot trends and issues early

Your dashboard shows themes, patterns and clear improvement ideas.

Frequently asked questions

Yes. LANOO does not store customer names, phone numbers or email addresses. Feedback from your hair salon cannot be traced back to an individual.

One price. Everything included.

7-day free trial – then €19.90 per month.

LANOO

€19.90 / month

Unlimited anonymous feedback
All locations & comparisons
Dashboard, trends & AI summaries
Custom feedback questions & QR codes

Start for free

Cancel monthly

Start for free for hair salon

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All industries Feedback Sign Generator Start for free

Create your first feedback QR code for your hair salon.

Start for free