Do customers need an app?

No. Customers scan the QR code with their phone camera and submit feedback directly in the browser.

Where should I place the QR code?

At reception, the treatment station or when leaving – ideally right after the appointment.

Can I use my own questions?

Yes. Use industry templates or define your own questions for your nail salon – for example about service, wait times or atmosphere.

Is LANOO suitable for small nail salons?

Absolutely. LANOO is built for local businesses – even with one location and a small team. Setup takes about 2 minutes.

Can I analyse feedback by category?

Yes. Categories like service, wait time or atmosphere are grouped in your dashboard – including trends and AI summaries.

LANOO

Anonymous customer feedback via QR code

Find out what clients really think after their manicure.

With LANOO, nail salons collect honest feedback via QR code – anonymous and login-free. Spot early whether treatment, hygiene, consultation and results truly work.

Set up in 2 minutesNo app requiredNo login for customersCancel monthly

Start for free View demo

Interactive demo

What LANOO looks like for your nail salon

Try the anonymous feedback flow with real questions for nail salons – and see how the analysis looks in your dashboard.

Customer view

Interactive demo – no data is saved

LANOO

Anonymous feedback

100% anonymous & secure

Share your opinion about Sample nail salon

Your honest feedback helps improve the experience for everyone. Fully anonymous – no app and no login.

Dashboard example

Average satisfaction

4.3 / 5

Common themes

ResultsHygieneWait time

AI summary

This week, clients mentioned most often: results, hygiene and wait time.

Improvement ideas

→Make hygiene checklist visible
→Optimise scheduling during peak hours

Why honest feedback is often missing in nail salons

Polite clients

Clients rarely say directly when shape, durability or hygiene did not meet expectations.

No rebooking

Unhappy clients book elsewhere – without feedback.

Quality stays invisible

Anonymous feedback reveals early whether treatment, wait times or atmosphere need attention.

LANOO makes feedback simple

Place a QR code at reception or treatment station
Clients give anonymous feedback
Spot trends in treatment, hygiene and service

Example questions – nail salon

Feedback categories: Treatment · Hygiene · Consultation · Results

Are you happy with the result?

Did you feel the hygiene was good?

Was the treatment explained well?

How was the service?

Is there anything we should improve?

Would you come back?

How LANOO helps – nail salon

Improve treatment quality

Understand whether results, durability and technique are praised or criticised regularly.

Strengthen hygiene and trust

See whether cleanliness and professionalism are recurring themes.

Make salon experience measurable

Clear signals for team and operations instead of guesswork.

Create your first feedback QR code for nail salons.

Honest feedback after the manicure – without an awkward reception conversation.

Create your first feedback QR code

How it works

Place your QR code

Print your LANOO sign and place it where customers have a moment to respond.

Customers give anonymous feedback

No app, no login and no names – done in under 30 seconds.

Spot trends and issues early

Your dashboard shows themes, patterns and clear improvement ideas.

Frequently asked questions

Yes. LANOO does not store customer names, phone numbers or email addresses. Feedback from your nail salon cannot be traced back to an individual.

One price. Everything included.

7-day free trial – then €19.90 per month.

LANOO

€19.90 / month

Unlimited anonymous feedback
All locations & comparisons
Dashboard, trends & AI summaries
Custom feedback questions & QR codes

Start for free

Cancel monthly

Start for free for nail salon

Related industries

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All industries Feedback Sign Generator Start for free

Create your first feedback QR code for your nail salon.

Start for free