100% anonymous customer feedback platform

Honest feedback. Without the pressure.

Collect honest customer feedback via QR code – 100% anonymous, no login. Customers respond in 30 seconds, you get automatic AI analysis with clear improvement ideas.

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Guest scanning LANOO QR code in a restaurant

Restaurant

QR code at the table – anonymous feedback in 30 seconds.

Why honest feedback is so rare.

Customers say "All good" out of politeness – but think something else.

Public reviews are often skewed – too positive or too negative.

Many fear being recognised when they share criticism.

The solution: LANOO

  • 100% anonymous feedback – no logins, no personal data.
  • Quick feedback via QR code and browser, no app required.
  • Clear analysis and AI summaries for better decisions.

How LANOO works in three steps

1
Guest scanning QR code in a restaurant

Place your QR code

Create your location in LANOO and place the QR code in your studio, restaurant or store.

2
Anonymous feedback form on a smartphone

Customers rate anonymously

Customers scan the QR code and submit anonymous feedback in the browser in seconds.

3
LANOO dashboard with feedback overview

See insights in your dashboard

In your LANOO dashboard you see feedback, trends and AI summaries by day, week and month.

Everything you need for honest feedback.

100% anonymous

No logins, no personal data – customers stay completely anonymous.

QR code feedback

One scan, one quick tap – feedback in under 20 seconds.

Browser-based

No app install required. Works on any smartphone.

Dashboard & trends

See at a glance how satisfaction develops over time.

AI summaries

Get strengths, weaknesses and improvement ideas prepared automatically.

Multiple locations

Compare locations and see where things run well or need attention.

Email/PDF reports

Receive weekly or monthly summaries directly by email.

12 industry templates

Choose from 12 industry templates or create your own questions – tailored to your business.

What LANOO looks like in practice

From anonymous feedback at the table to AI analysis in the dashboard – all in one platform.

Feedback flow

Anonymous customer feedback on a smartphone

Owner dashboard

LANOO feedback page with all responses

12 industry templates for your business

Choose from pre-built question sets tailored to your industry. Click an industry to see the included questions.

All templates can be customised after selection.

Register for free and choose a template

Which businesses is LANOO built for?

Beauty salons & spasRestaurants & cafésGyms & personal trainersMedical & therapy practicesRetail & service businessesNewly opened businesses

LANOO is for anyone who wants to truly understand their customers – without complex surveys or public review portals.

One price. Everything included.

7-day free trial – then €19.90 per month.

LANOO

€19.90/ month

All features included

  • Unlimited anonymous feedback
  • All locations & location comparisons
  • Dashboard with real-time statistics
  • 12 industry templates & custom questions
  • Historical data, trends & AI summaries
  • Branded QR codes to download
Start for free

Cancel monthly. No setup fee.

What our customers say

"With LANOO we finally see what our clients really think – without it ending up on Google."

Owner of a beauty salon

"The AI summaries especially save us a lot of time."

Restaurant operator

"Finally honest feedback! Our members now speak up about critical points too."

Gym owner

Frequently asked questions about LANOO

Ready for honest feedback?

Try LANOO free for 7 days and see what your customers really think.

Start for free

Anonymous feedback for every industry

Industry-specific feedback questions, QR sign templates and AI analysis – built for your business.