Do customers need an app?

No. Customers scan the QR code with their phone camera and submit feedback directly in the browser.

Where should I place the QR code?

On the table, menu, at the counter or on the receipt – ideally right after the meal.

Can I use my own questions?

Yes. Use industry templates or define your own questions for your restaurant – for example about service, wait times or atmosphere.

Is LANOO suitable for small restaurants?

Absolutely. LANOO is built for local businesses – even with one location and a small team. Setup takes about 2 minutes.

Can I analyse feedback by category?

Yes. Categories like service, wait time or atmosphere are grouped in your dashboard – including trends and AI summaries.

LANOO

Anonymous customer feedback via QR code

Find out what guests do not say after paying the bill.

With LANOO, restaurants collect honest feedback at the table – anonymous, app-free and login-free. Spot early whether food, service, wait times and atmosphere truly work.

Set up in 2 minutesNo app requiredNo login for customersCancel monthly

Start for free View demo

Interactive demo

What LANOO looks like for your restaurant

Try the anonymous feedback flow with real questions for restaurants – and see how the analysis looks in your dashboard.

Customer view

Interactive demo – no data is saved

LANOO

Anonymous feedback

100% anonymous & secure

Share your opinion about Sample restaurant

Your honest feedback helps improve the experience for everyone. Fully anonymous – no app and no login.

Dashboard example

Average satisfaction

4.0 / 5

Common themes

Wait timeFriendlinessAtmosphere

AI summary

This week, guests mentioned most often: wait time, friendliness and atmosphere.

Improvement ideas

→Strengthen service during peak hours
→Improve communication about wait times

Why honest feedback is often missing in restaurants

Politeness over honesty

Guests often say nothing when service or wait times fell short – especially while staff are nearby.

No return visit

Many simply do not come back without explaining why. Bad experiences stay invisible.

Too late to react

Short anonymous responses reveal kitchen, service or pace issues before a bad public review appears.

LANOO makes feedback simple

Place a QR code on the table or receipt
Guests give anonymous feedback
Spot trends in food, service and wait times

Example questions – restaurant

Feedback categories: Food · Service · Wait time · Atmosphere

How satisfied were you with the food?

How was the service?

Was the wait time reasonable?

Was the value for money fair?

How was the atmosphere?

Would you come back?

How LANOO helps – restaurant

Improve service

See whether guests feel well looked after – before empty tables tell the story.

Spot recurring issues

Check whether wait times, kitchen or friendliness come up regularly.

Make guest experience measurable

Turn gut feeling into clear signals for staffing, menu and operations.

Create your first feedback QR code for restaurants.

What guests really think after dining – without an awkward table conversation.

Create your first feedback QR code

How it works

Place your QR code

Print your LANOO sign and place it where customers have a moment to respond.

Customers give anonymous feedback

No app, no login and no names – done in under 30 seconds.

Spot trends and issues early

Your dashboard shows themes, patterns and clear improvement ideas.

Frequently asked questions

Yes. LANOO does not store customer names, phone numbers or email addresses. Feedback from your restaurant cannot be traced back to an individual.

One price. Everything included.

7-day free trial – then €19.90 per month.

LANOO

€19.90 / month

Unlimited anonymous feedback
All locations & comparisons
Dashboard, trends & AI summaries
Custom feedback questions & QR codes

Start for free

Cancel monthly

Start for free for restaurant

Related industries

café

Guest feedback on drinks, service and atmosphere – anonymously at the table.

hotel

Guest feedback on rooms, service and breakfast – anonymously during the stay.

All industries Feedback Sign Generator Start for free

Create your first feedback QR code for your restaurant.

Start for free