Do customers need an app?

No. Customers scan the QR code with their phone camera and submit feedback directly in the browser.

Where should I place the QR code?

At the entrance, locker room, training area or class room – wherever members pause briefly.

Can I use my own questions?

Yes. Use industry templates or define your own questions for your gym – for example about service, wait times or atmosphere.

Is LANOO suitable for small gyms?

Absolutely. LANOO is built for local businesses – even with one location and a small team. Setup takes about 2 minutes.

Can I analyse feedback by category?

Yes. Categories like service, wait time or atmosphere are grouped in your dashboard – including trends and AI summaries.

LANOO

Anonymous customer feedback via QR code

Find out what members do not tell you directly.

With LANOO, gyms collect honest feedback via QR code – anonymous and login-free. Spot early whether equipment, cleanliness, classes and support truly work.

Set up in 2 minutesNo app requiredNo login for customersCancel monthly

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Interactive demo

What LANOO looks like for your gym

Try the anonymous feedback flow with real questions for gyms – and see how the analysis looks in your dashboard.

Customer view

Interactive demo – no data is saved

LANOO

Anonymous feedback

100% anonymous & secure

Share your opinion about Sample gym

Your honest feedback helps improve the experience for everyone. Fully anonymous – no app and no login.

Dashboard example

Average satisfaction

3.9 / 5

Common themes

CleanlinessEquipmentEquipment wait times

AI summary

This week, members mentioned most often: cleanliness, equipment and wait times for machines.

Improvement ideas

→Increase cleaning intervals during peak hours
→Better distribute popular equipment times

Why honest feedback is often missing in gyms

Quiet criticism

Members rarely speak openly about cleanliness, crowding or lack of support.

Silent cancellations

Many cancel without explaining what did not work.

Issues discovered too late

Anonymous feedback reveals early whether equipment, showers or classes are falling short.

LANOO makes feedback simple

Place a QR code at entrance, locker room or training floor
Members give anonymous feedback
Spot trends in equipment, cleanliness and support

Example questions – gym

Feedback categories: Equipment · Cleanliness · Classes · Support

How satisfied are you with the equipment?

How clean did the gym feel?

How was your last class?

Do you feel well supported?

Is there anything we should improve?

Would you recommend us?

How LANOO helps – gym

Improve gym quality

See whether cleanliness, equipment or atmosphere are criticised regularly.

Strengthen member retention

Understand why members stay – or quietly leave.

Make support measurable

Clear signals for trainers, cleaning and class planning instead of guesswork.

Create your first feedback QR code for gyms.

What members really think after training – without an awkward front-desk conversation.

Create your first feedback QR code

How it works

Place your QR code

Print your LANOO sign and place it where customers have a moment to respond.

Customers give anonymous feedback

No app, no login and no names – done in under 30 seconds.

Spot trends and issues early

Your dashboard shows themes, patterns and clear improvement ideas.

Frequently asked questions

Yes. LANOO does not store customer names, phone numbers or email addresses. Feedback from your gym cannot be traced back to an individual.

One price. Everything included.

7-day free trial – then €19.90 per month.

LANOO

€19.90 / month

Unlimited anonymous feedback
All locations & comparisons
Dashboard, trends & AI summaries
Custom feedback questions & QR codes

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Cancel monthly

Start for free for gym

Related industries

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All industries Feedback Sign Generator Start for free

Create your first feedback QR code for your gym.

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